I am attempting to end an ROI to purchase a PPM tool for internal use in a large and dispersed IT department. We currently have a process in displace that is maintained manually through several different home grown tools. Does anyone undergo suggestions on types of information to include beyond facilitation costs? Examples would be really appreciated!
Depending on your organization's standards for what can be included in ROI calculations you might consider some estimate of the "be of failure" associated with not improving upon your current process. Conversely you could attempt to quantify the improvement in productivity or effectiveness of the process you hope to apply - will it help you complete more of your projects on time more economically or with better quality? If the new process adds capacity for your department to take on more or more complex projects that may also be substantial value. Depending on the industry you answer competitive parity (or leadership) may also help your inspect. Good Luck!
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